IT Support London, Cyber Security and Technology Consultancy

Managed IT Support Services

Our fast, reliable and proactive IT Support will solve your IT issues, saving your team valuable time

Send a question to an expert


    We never sell/distribute your personal information to third parties. Please read our Privacy Policy for more information.

    Our clients care about three things, speed, reliability and expertise

    Our IT Support service is proven to deliver all three. 98% of our clients are completely satisfied with our rapid, reliable, and expert service. You’ll love our award-winning friendly IT Support as well as our advanced cyber security solutions and expert Technology Consulting.

    Our Managed IT Support includes

    Day-to-day IT Support

    • Fast, reliable 24/7 IT Support ensuring any issues are dealt with effectively
    • 10 minute response time to critical requests
    • Continuous updates and proactive communication
    • On-site visits within London and the surrounding areas
    • Access to IT Support App where you can schedule calls, log issues and see updates
    • New user and leaver management
    • Procurement of appropriate hardware on your behalf

    Proactive Management

    • Proactive maintenance and monitoring of your systems to prevent issues
    • Regular updates to applications in the background
    • Proactive patching of hardware and software to fix vulnerabilities
    • Out of hours maintenance to keep your devices up to date and protected
    • Data analyses and assessments to identify reoccurring problems and pinpoint the route of any issues
    • Remote management tools to enforce best practices on devices

    Strategy and Planning

    • Annual strategic planning meetings to ensure your IT roadmap is aligned to your business goals, with built in timescales and cost planning
    • Ongoing quarterly IT environment audits with your dedicated Business Technology Advisor to identify where improvements can be made. These meetings will focus on:
      • Technology recommendations to grow your business
      • Cyber security expertise to safeguard your business
      • Reporting and visibility of employee experience to provide insights for improvement
    Benefits

    You’ll also have access to a range of expert IT services

    Cyber Security Services

    As cyber security experts, we recommend multiple layers of protection, such as two-factor authentication, dark web monitoring and cyber security awareness training. We can help with the development of IT Security Policies, helping you to attain security certification (ISO 27001/Cyber Essentials) and design Disaster Recovery Plans.

    Remote Working

    Stay connected at all times with remote IT. Access to quick and easy remote IT Support means London businesses can get their IT issues fixed quickly. You don’t need to leave your customers behind when you leave the office. There are many useful tools and systems out there to allow you to keep working, even when you’re not in the office.

    Cloud Computing

    Cloud computing places all of your data and applications on hardware in a data centre, which you can access anywhere – all you need is a device and an internet connection. Whether you’re in the office, at home or connected to a public hotspot, you can continue working as normal. Never lose your data again with cloud computing services.

    Email Security

    The importance of secure email is often disregarded by many businesses. Threats such as hackers, virus spam, phishing and identity theft are on the rise – so don’t ignore them. These threats aren’t always obvious; people are coming up with more ingenious ways to disguise their intentions, and you are unlikely to realise until it’s too late.

    Mac Support

    Experts in Mac IT Support. We’re proud to be part of the Apple Consultants Network, which ensure our engineers are certified in Apple technology. Additionally, all of our engineers have achieved a certificate in Mac OS X or iOS. As experts in providing high-quality, specialised IT services, we can help all business Mac users

    Antivirus

    Threats from viruses, hackers and malware are very high, and they pose serious risk to your business. Most viruses are designed to steal your data – such as credit card numbers, online bank account details, and other valuable assets like login names and passwords. Other viruses are there to specifically cause problems for your business.

    Frequently Asked Questions

    We’ve been supporting small and medium sized London businesses. If you work in the Property Industry, Financial Services, or other Professional Services, we are perfectly placed to deliver the right IT solutions for your business.

    New customers often worry that switching their IT Support Provider will be a headache. By liaising with your old partner, we make sure the switch is as seamless as possible. Nothing falls through the cracks and it speeds up the handover process. We make switching worry and hassle free!

    A good IT Support partner should mean that you don’t have to deal with the same problems repeatedly. By proactively managing your systems we reduce recurring problems. We carry out regular updates on your devices, ensuring your machines run quickly and are protected with the latest security updates.

    We provide IT security expertise helping you to protect your business against cyber attack. We recommend using multiple layers of protection to keep your business secure; such as Two-Factor Authentication and Cyber Security Awareness Training. We follow industry best practice for data security, to ensure confidential data is protected.

    If you don’t find your answer, feel free to give us a call or drop us a note